Most businesses focus on making the first sale but fail to focus on growing customer lifetime value. However, what separates the good from the great is the way businesses deal with customer problems. Discover how Amazon's great customer service sets it apart from the competition. Read more...
Remember...web marketing is about solving customers' problems profitably.
Peter Hawtin is an internet marketing specialist with Brand New Way, a UK web marketing agency (based in Wiltshire & Bristol) which helps companies to attract and keep valuable customers online.
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